Welcome to MarshallGoldsmith.com!
My mission is simple. I want to help successful people achieve positive, lasting change in behavior; for themselves, their people, and their teams. I want to help you make your life a little better. With four decades of experience helping top CEOs and executives overcome limiting beliefs and behaviors to achieve greater success, I don’t do this for fame and accolades. I do this because I love helping people!
As an executive educator and coach, I help people understand how our beliefs and the environments we operate in can trigger negative behaviors. Through simple and practical advice, I help people achieve and sustain positive behavioral change.
I’ve filled my website with free articles, columns, interviews, webcasts, podcasts, audios, and videos. Please read, listen to, watch, download, copy, and send these materials to anyone in your company you think might benefit.
Even better, please share with your favorite charity, spiritual, or non-profit organization.
If you or anyone you know finds value in these resources, it will make me feel great!
Life is good.
When the Waiter is the Customer
My good friend Dr. Steven Berglas, one of the foremost authorities on career guidance and author of the recently published book, Stay Hungry and Kick Burnout in the Butt, discuss a counterintuitive idea: treating the waiter like a customer and the amazing results this action can bring to you.