When the Waiter is the Customer

My good friend Dr. Steven Berglas, one of the foremost authorities on career guidance and author of the recently published book, Stay Hungry and Kick Burnout in the Butt, discuss a counterintuitive idea: treating the waiter like a customer and the amazing results this action can bring to you.

But, What If People Think I’m Stupid?

Fear of approval is a huge fear for many people and it can really hold us back. My great friend, Steve Berglas, one of the foremost authorities on career guidance, and I explore this challenge and what we can do about it.

We All Screw Up, How to Make Our Screw Ups Better!

We all make mistakes and we all screw up. Learn from my great friend, executive coach and management consultant Dr. Steve Berglas a great the solution to making the most of your mistakes!

How to Turn Negative into Positive and Win!

My good friend, and one of the foremost authorities on career guidance, Dr. Steve Berglas shows us how to turn a negative focus and into a positive – and as a result achieve great success!

The Franklin Effect: A Secret for Amazing Success

In this interview series I talk with my great friend Dr. Steven Berglas, executive coach and management consultant. Steve and I discuss various subjects having to do with being “better” and managing for emotions and burnout. In this first part of our interview, Steve shares with us a very counterintuitive concept that I just love. He calls it the Franklin Effect.

It’s Not About “Me”, It’s About the Job

When the red light goes on, it’s “showtime”. Chris Cuomo of CNN’s Cuomo Prime Time and I talk about this concept of “showtime” and how it relates to leadership in this week’s blog.

11 Guidelines for Influencing Top Decision Makers

You can make a positive difference, even when you do not have direct line authority. Here are 11 guidelines that will help you effectively influence decision-makers, whether they are immediate or upper managers, peers or cross-organizational colleagues.

Looking in the Mirror Is the Key to Change

In my coaching practice, I don’t tell my clients what to do or what to change. They come to that themselves and I help facilitate that process. Chris Cuomo of CNN’s Cuomo Prime Time comes to this realization this week’s blog and explains my coaching style better than I could have myself!

How You Can Make a Positive Difference

Chris Cuomo of CNN’s Cuomo Prime Time asks, How do you get someone who’s secure in what they believe to be open to changing perspective? Peter Drucker gave us the answer years ago!

Challenge the Echo Effect with Independent Thinking

How can you challenge the Echo Effect? With independent thinking! Chris Cuomo of CNN’s Cuomo Prime Time and I talk about the Echo Effect, changing perceptions, and how to be open to change.